Tag Archive | webinar

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday January 20, 2016

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/8568720985930458114

This webinar is designed for those members who are from the United States and Canada.

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday October 21, 2015

Time: 03:00 – 03:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/8910625119820985345

This webinar is designed for those members who are from the United States and Canada.

August 19th Webinar Q&A

Good afternoon members,

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Thank you to those members who attended our webinar on Wednesday, August 19th, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We will hold another in a few months. Stay tuned for details.

1. How do you earn bonus points?

Rank up bonuses are given at the discretion of the Toluna staff. We don’t reward everyone every day. We scour the dashboard looking for high quality content. Here is some information on rank up bonuses.

2. Can another adult in the household join Toluna?

Yes, members of the same household can sign up for Toluna.

3. Do we get a notification when our points are about to expire?

There will be a reminder, on the My Points page, to let you know how many points are expiring and when.

4. Do you get any points for answering user created polls/topics?

We do not give out rank up points for members answering other member’s content.

5. How do you get chosen to Test Products? I have signed up for several but never get chosen

Product testers are chosen at random, and also based on demographics that our clients are looking for. These are very popular and we have limited quantities. Please be patient with us for this option.

6. How often are these webinars? If already attend, can we attend again?

These webinars are offered every few months. We encourage members to attend all webinars, since we do give you a lot of information.

More information and Q&A blogs from past webinar sessions: May February January | December | November | October

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday August 19, 2015

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/6120701224647833346

This webinar is designed for those members who are from the United States and Canada.

May 20th Webinar Q&A

Good afternoon members,

medium_4273168957

Thank you to those members who attended our webinar on Wednesday, April 22nd, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We will hold another one next month. Stay tuned for details.

1. How do you earn bonus points?

Rank up bonuses are given at the discretion of the Toluna staff. We don’t reward everyone every day. We scour the dashboard looking for high quality content. Here is some information on rank up

2. What is #tolunadinner, can you go over this again?

#Tolunadinner is our May Instagram & Twitter contest. Here is a link with details on how to enter. We have a new theme each month, so keep checking back for more opportunities.

3. How can you reach members to write on their wall ,when clicking on their icon doesn’t work?

You can always type in us.toluna.com/people/ (type username here)

4. How can many times can a member test products? Do we earn points when we test products? How do you get chosen?

You are unlimited to the amount of times you can test a product. Please do note, however, that test products are very popular and we have a limited amount to send out to our members. You do earn points for testing products. Test products are chosen based on the demographic our clients are looking for. Sometimes this can be random, sometimes this is more specific to either gender, location etc.

More information and Q&A blogs from past webinar session: February January | December | November | October

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday May 20, 2015

Time: 05:00 – 05:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/2177743673559282178

This webinar is designed for those members who are from the United States and Canada.

Can’t make it for 5pm? Take our survey and tell us the best time for you.

April 22nd Webinar Q&A

Good morning members,

medium_4273168957

Thank you to those members who attended our webinar on Wednesday, April 22nd, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We’re holding another on May 20th. Register here and earn 1000 points for your attendance.

Technical/Toluna.com

How do the notifications work?

You can find information about how notifications work in our Toluna Essentials blog.

Do you have a direct link to the standards for content bonus?

Yes, you can find all the information on Content Bonuses here.

Do you have any tips for boosting our number of content participants?

One way to boost content participation from other members, is to become friends with them! Follow other members, vote on their content, and write on their wall to let them know you voted on their content. Most members will return the favor.

Is there a way I can connect my Toluna account to my Facebook?

Yes, you can connect via Facebook or Twitter under “Sharing Preferences” in Account Settings.

What are gifties and do I get anything from them from my points?

Gifties are a virtual gift that you can send to yourself, or a friend. They represent real products. You exchange a small amount of points for the virtual item, and at the same time play for a chance to win the real item. The winner is determined by a computer algorithm that chooses random winners. New Gifties are added every month, you can find out about these via announcements on our blog.

If you win a Giftie, how will you know if you win, and when will you receive it?

If you win a Giftie, then you will receive an email saying that your Giftie became real, and that you are a winner. We order Gifties twice per month, so you should receive the Giftie within a month after winning.

Is there a way to access this presentation online, or can it be emailed to us?

We do not have a recorded version of this webinar available online, however, we do cover most of the topics in our Toluna Essentials series.

Are you planning to add more rewards soon ?

We are always adding new rewards. Make sure you stay tuned to announcements on our blog, or check your notifications regularly for these announcements.

Is Toluna mobile friendly?

Yes, the Toluna website is optimized for mobile and tablet devices. You can also access the community, surveys, and create content from our free mobile apps available in the Google Play  and iTunes stores.

Are the monthly sweepstakes winners notified, or do they have to visit the blog to see if their name is on the list?

Monthly and quarterly sweepstakes winners are always notified via email first. Once everything is confirmed, we will announce on Toluna.com.

For the Twitter/Instagram contests, if we don’t have a way to take or upload photos, can we use a photo from Google that’s similar to one we’d actually upload?

Unfortunately you cannot use photos from search engines, due to copyright laws. The content must be an original photo.

Are there any plans to conduct an advanced-level webinar?

We are currently working on a webinar for the mobile app, but we are open to suggestions. Please let us know what topics you would like us to cover in-depth.

Points / Surveys

Do we still earn points if we’re given a Profile update survey…and we review it, but nothing’s changed?

**Update** Profile Surveys can be updated as many times as needed, so we can send you surveys that match your unique interests and your lifestyle as time goes on.  However, currently points are only available upon first completing these surveys.

Why am I getting so many survey invitations?

If you want to change the preferences on email, you can change these in your Account Settings, under the “Settings” tab.

Test Products

I had a product sent to me to review but haven’t received a follow-up survey yet.

Please contact our help desk, as they will get in touch with our Test Product team for you.

Will there be anymore webinars?

Yes, we will be holding this same webinar on May 20th at 5pm EST (NYC time). Register here and earn 1000 points for your attendance!

More information and Q&A blogs from past webinar sessions:

March February January | December | November | October

Webinar April 2015 Q&A

Hello members,

Webinar picture

Thank you to those members who attended our webinar on Friday, April 3rd, 2015. As promised, I have answered all of your questions here.

How do I go about getting extra points? Do I get points for creating polls etc?
To earn more points, members can create content. Good quality content will receive ‘rank-up’ bonuses of either 100, 500 or 1000 points. Remember to add media to you content!

When creating topics and battles, where do I find pictures to go with it?
To add media, you can either upload a file from your computer or search for one through our tool. To add one from your computer, you need to click on the camera symbol then ‘Upload a file’. To get one from the internet, you click on the camera symbol and you will see a search box, type what you’re looking for and then click on the image you want. Once you have done this, you click on ‘Save’.

I followed the directions for the Toluna Webinar but failed to get any sound through my computer (Mac). Someone answered that there was an app I could get. Can you advise? The pictures alone were easy enough to understand, but if I am invited to a Webinar again I would rather it worked.
At the moment, our members can only access the webinar from the link that we provide following up to the day. On the day, you will normally receive an email with the link also so check for this once you have signed up for it. We do however have a Toluna app where members can take part in surveys.

Can I get test products in South Africa?
Unfortunately this is not available in South Africa yet.

Can you please tell me why it takes so long from the time I redeem a e voucher or on PayPal to be actioned.
All voucher rewards can take between 2 to 8 weeks to be processed. We sometimes experience delays and so they can be a little late. You check the status of all your rewards by clicking on My Rewards on the drop menu next to your profile picture, you will then need to change the dates accordingly at the top.

When do the points get credited?
Points earned by attending the webinar will be awarded sometime this week.

Why do points take so long to be added?
Points are usually added at the beginning of every month, for example, if you won 1000 points from a contest on the 10th of March, you will receive your points around the first week of April.

If we post our comments or views, would we be rewarded?
We encourage our members to post their views and comments on other members’ content. When moderating the site, we’ll check through these and if we feel that they are nice comments; helping a member with a site related issue, giving opinion about something, welcoming new members etc.

More information and Q&A blogs from past webinar session: February January | December | November | October

March 2015 Q&A

Good morning members,

medium_4273168957

Thank you to those members who attended our webinar on Wednesday, March 25th, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We’re holding another on April 22nd. Register here and earn 750 points for your attendance.

Technical

How long until our points expire?

Points expire exactly 1 year after they are posted to your account. For example, if you earn 1000 points today from a survey, and do not use these 1000 points by March 27th, 2016, they will be deducted from your account.

The points that expire are only the ones earned through contests? How about the one earned by surveys?

All points expire, whether you earn them through a contest, a survey, or if they are credited to your account.

How do you delete notifications?

Notification will disappear after you click the globe and scroll through all the messages.

Where can I find a referral link for my account?

To refer or invite a friend to Toluna.com, go to Account, then Sharing Preferences.

Content & Social Media

Do you also earn points when you create your own polls, etc ?

Yes you can potentially earn points by creating content such as polls, battles, thumb its, and topics. These are not guaranteed but the TolunaTeam monitors the community and will “rank up” content that qualifies, which can be 100-1000 points.

If you post content but no one wants to participate or answer your question, do you still get points? For example, if you post in the Music Vs. Battle, but few or no people answer it – (assuming the content was relevant and not filled with mistakes) then does that mean that you don’t get points?

The amount of participants in your content does not affect whether or not you will receive points. As long as you are grammatically correct, use images or videos, and adhere to the Toluna Code of Conduct you are eligible for points. If this question is in regards to “rank up” bonuses, we cannot guarantee a rank up bonus to every quality piece of content. Rank ups are given to a select amount of members per day. In a contest setting, votes only count if the contest specifies this as a qualification.

Can you subscribe to the blog and know when there are updates on there?

Our blog is hosted on WordPress, so you can absolutely subscribe to our blog if you have a WordPress. I believe you can also subscribe to our RSS feed, there is a link to do this on the top of our blog

Rewards & Gifties

Hi. Any plan of introducing Paypal rewards for lesser points, because accumulating 50,000 points is not so easy and not many other reward options are available.

Unfortunately, for the foreseeable future, Paypal will remain at the threshold presented.

What is a Giftie?

Gifties are a virtual gift that you can send to yourself, or a friend. They represent real products. You exchange a small amount of points for the virtual item, and at the same time play for a chance to win the real item. The winner is determined by a computer algorithm that chooses random winners

Surveys

All surveys ask the same age, sex zip code etc, can that be improved?

We are actually working to improve this feature so that we can save your information for screening questions. In the meantime, we apologize for having to repeat your demographic information before entering a survey.

I took a survey today and completed it in its entirety. However, at the end I received a message that the survey quota was full. 

If you receive a message “quota full” and you spent a good deal of time, please contact our help desk so that we can look into this for you.

Test Products & Other

For example in a #TolunaGo contest, Toluna will evaluate the creativity or the winner will be simply by random?

Instagram and Twitter monthly theme contests are based on 3 requirements: (1) you must follow our Twitter or Instagram account. (2) you must use #tolunago and take a picture consistent with the theme (3) the picture must be posted within the time frame of that month. We pick a winner randomly and check to be sure they have followed the requirements.

How do I participate in test products?

Go to the “Test Products” page under the “Explore” tab and pick which product you would like to test. Once you have completed the sign-up process you will be added to the randomized list and, if selected, you will receive the product directly in the mail.

Do you get points for product testing as well?

Yes you do earn points for product testing, the amount depends on the study.

Is product testing ever available in Canada?

We are currently working on product testing for Canada.

Question about product testing: where and how can I give feedback on the product?

When you are selected to test a product, you will be given instructions on how to proceed with feedback.

Will there be anymore webinars?

Yes, we will be holding this same webinar on April 22nd, 2pm EST (NYC time). Register here and earn 750 points for your attendance!

More information and Q&A blogs from past webinar session:

February January | December | November | October

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more points.Earn 750 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday March 25, 2015

Time: 02:00 – 02:45 pm EST

  • 11:00am Pacific (Los Angeles)
  • 1:00pm Central (Chicago)
  • 7:00pm GMT (London)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/5334418465706478081

This webinar is designed for those members who are from the United States and Canada.