Tag Archive | toluna beginners webinar

Toluna; A Beginners Webinar

Hello Members,

Toluna usually holds a live webinar every couple of months for our new members to show them the ins and outs of Toluna.com

We recently recorded our latest webinar so everyone can view this information at their own time and pace.

Please note, this was originally a live webinar. Since we have recorded this and are adding it to our blog, we will not be answering questions at the end of the webinar. If you have any further questions, please feel free to use the “contact” form at the bottom of Toluna.com and someone will be able to assist you.

 

Please see below some of the questions brought up during our previous webinar.

Are the contests the same on every site?

No, certain contests are for specific social media outlets or only for the Toluna site. Follow each of our accounts to enter all of the contests.

How do I clear my notifications?

Unfortunately, this is something we are still working on. We are aware of this issue and are working as quickly as possible to fix it.

What does one do when another Toluna member post a very rude remark to your content?

Please contact us at feedback.europe@toluna.com or the “Contact Us” form at the bottom of the page with the link to the content and the member’s username.

How long will it take to receive a check?

Once you request a check it can take up to 6-8 weeks to process. For faster payments, try our Paypal option.

Is there a minimum age to be a member?

Yes, 14 years old.🙂

Do you offer a referral program?

Yes, you can invite your friends to join Toluna by going to ” My Account” and under “Sharing Preferences” you can send them emails to join. You will earn 500 points for every friend who registers an account.

Is there an instruction manual or PDF available for constant reference?

You can view all of this information in our FAQ section or view our tutorials on our blog.

Is there a max amount of points we can earn per day?

No, there is no maximum amount of points you can earn per day. Please be aware that points do expire though. See question below.

Did you say that points can expire?

Yes, points expire one year, on the 28th day, after they are earned. For example: if you earn 1000 points August 10, 2016, they will expire on August 28, 2017.

Is there a way not to have me fill in a lot of information only to find out I’m “not the correct demographic?

This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions. Please know we appreciate your participation and that even when you don’t qualify, your participation helps contribute to the success of the study.

Are we allowed to change our profile name?

Yes, you can change your username only once after registration. Go to your account settings.

Can we still access our account if we are traveling?

You can still go into the community but since your IP address will be different then where you registered, it may bring up red flags in our system and not allow you to participate in surveys.

Will you have test products in Canada?

We are still working on this. Right now, we still don’t have a firm answer.

What do I do if I have technical problems?

Please email your account information, Survey ID, and any valid screen shots along with your issue to feedback.europe@toluna.com or the “Contact Us” form at the bottom of the page.

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Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

2

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday December 7, 2016

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/1059705281956039937

This webinar is designed for those members who are from the United States and Canada.

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

This afternoon, join us for this beginner’s guide webinar! If you haven’t signed up yet, use the link below and join us!

1

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday August 10, 2016

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/4619914037090074113

This webinar is designed for those members who are from the United States and Canada.

Toluna Beginner’s Webinar Q&A – April 13, 2016

Good afternoon members,

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Thank you to those members who attended our webinar on April 13, 2016. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We will hold another in a few months. Stay tuned for details.

Can you enter the Wednesday theme contest more than once?

Yes, you can make as many pieces of content as you would like for any contest. We will, however, only reward for one of your entries.

Does answering other members’ content help us or them receive a rank up bonus?

Answering other content does not earn you rank up points. Content creation will help you to receive points.

How long does it take to receive PayPal payment?

Paypal payments are usually sent within 2 weeks of your request date for the US and Canada.

How long has Toluna been around?

Toluna has been around for 15 years 🙂

I was wondering about the story post for April?

Here is the April Storytelling contest info.

Is there any way to edit your own content after posted?

You can only modify content by choosing to “close” your content. If you need to have something deleted, please alert the helpdesk.

What can be done if you are in the middle of a survey and it just stops/disconnects and you can’t get back in to finish?

In the unfortunate event that this happens, please contact our help desk, and include the survey ID # which can be found from the survey email, or going into “My Surveys” section

If you share content you’ve created on your social media accounts is your own referral link included with the post?

Yes, the content link will be shared on Facebook and Twitter.

I have created content and complete a survey and have not received any points for using the app.

We usually reward app bonuses once per month.

Do we get notified via email if we win sweepstakes?

Yes, you will be notified via email if you are a sweepstakes winner.

Did you say that points can expire?

Yes, points expire one year after they are earned. For example: if you earn 1000 points April 13, 2016, they will expire on April 13, 2017.

Can you have multiple accounts with the same address? like, could my husband make an account?

You can have accounts with the same mailing address yes. You can have up to 3 people per household.

Can you cash out your points for a cheque in Canada?

We do not offer checks for Canada at this time.

Will sweepstakes become available for Canadian members?

We are working on it.

Are we allowed to change our profile name?

Yes, you can change your username only once after registration. Go to your account settings.

 

Thanks again to everyone who attended.

More information and Q&A blogs from past webinar sessions: January OctoberAugust| May

 

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday April 13, 2016

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/6699296133273564161

This webinar is designed for those members who are from the United States and Canada.

Toluna Beginner’s Webinar Q&A – Oct 21, 2015

Good afternoon members,

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Thank you to those members who attended our webinar on Wednesday, October 21, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We will hold another in a few months. Stay tuned for details.

When will we see the Toluna app for Android?

We are scheduled to release the Toluna app for Android by early November.

If we take a survey about a new product design, and want to learn more about it after the survey…if we want to google it but have forgotten the name of it, could we contact Toluna to get that info…or is that confidential?

Unfortunately we will not be able to give you this information, for it is confidential.

When Toluna has a contest for creating content, I can’t easily find the post without scrolling through much of the Topic section. Is there an easy way to locate the Toluna Team postings quickly?

The easiest way to find contests is to visit our blog.

I notice that we get notifications when someone comments on a topic…but not when someone comments on other types of content (polls, versus, etc). Is there an option we can click to have these show up in notifications?

The notifications, for now, only work when someone comments on your topic. Thanks for the suggestion though!

How do I say thanks to those that voted on my polls?

To say thank you to a member, just click on their username which will take you to their profile. Once you are at their profile, just write them a little message on their wall 🙂

If we win a sweepstakes, are we sent an email?

Yes, you will be notified via email if you are a sweepstakes winner.

Will there be a webinar for advanced users at a later date?

We have a few more webinars in the works 🙂

More information and Q&A blogs from past webinar sessions: August | May | February January

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday October 21, 2015

Time: 03:00 – 03:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/8910625119820985345

This webinar is designed for those members who are from the United States and Canada.

August 19th Webinar Q&A

Good afternoon members,

medium_4273168957

Thank you to those members who attended our webinar on Wednesday, August 19th, 2015. As promised, I have answered all of your questions here. If you missed this one, don’t worry! We will hold another in a few months. Stay tuned for details.

1. How do you earn bonus points?

Rank up bonuses are given at the discretion of the Toluna staff. We don’t reward everyone every day. We scour the dashboard looking for high quality content. Here is some information on rank up bonuses.

2. Can another adult in the household join Toluna?

Yes, members of the same household can sign up for Toluna.

3. Do we get a notification when our points are about to expire?

There will be a reminder, on the My Points page, to let you know how many points are expiring and when.

4. Do you get any points for answering user created polls/topics?

We do not give out rank up points for members answering other member’s content.

5. How do you get chosen to Test Products? I have signed up for several but never get chosen

Product testers are chosen at random, and also based on demographics that our clients are looking for. These are very popular and we have limited quantities. Please be patient with us for this option.

6. How often are these webinars? If already attend, can we attend again?

These webinars are offered every few months. We encourage members to attend all webinars, since we do give you a lot of information.

More information and Q&A blogs from past webinar sessions: May February January | December | November | October

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more points.Earn 750 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday March 25, 2015

Time: 02:00 – 02:45 pm EST

  • 11:00am Pacific (Los Angeles)
  • 1:00pm Central (Chicago)
  • 7:00pm GMT (London)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/5334418465706478081

This webinar is designed for those members who are from the United States and Canada.

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,

tol

Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more points. Earn 750 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday February 18th, 2015

Time: 10:00 – 10:45 am EST

  • 7:00am Pacific (Los Angeles)
  • 9:00am Central (Chicago)
  • 3:00pm GMT (London)

Space is limited.

Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/rt/3553413037737510913

This webinar is designed for those members who are from the United States and Canada.