Tag Archive | how to

How to Create Engaging Content and Earn Bonus Points

Hello Influencers,

The new year will be here before you know it and we’re here to help our wonderful Influencers learn more about earning those coveted bonus points just for creating top-notch content in the community!

The Toluna Team scours the community every single day for the absolute best posts that really get our brains thinking! When we see this super awesome content, we give you some bonus points. Who doesn’t like earning extra points just for having an interesting conversation?

I know you may be wondering… what exactly constitutes as engaging content? We are here to give you some top tips!

How to Create Engaging Content:

  1. Content should be thought-provoking and induce a conversation among one another. Is it a trending news topic? Is it a life long mystery of the world? If it is a question that makes you really think – then post it!
  2. It must be a Poll or Topic. As much as we love our Thumbs and Battles, we will no longer be giving bonus points to that type of content. We want to know your thoughts so we will only be rewarding content that includes a written response.
  3.  Include a picture or video in your post to make it look more appealing. That “wow” factor can go a long way from pushing your content from the “recent” to “popular” section of our site.

If your content meets these requirements, we’ll give it a “rank up” meaning it will appear in the popular stream, and you will also receive bonus points for this. It can be anywhere from 100-1000 points. You will also receive a written notification on your wall like the one below letting you know that you received this bonus.

bonus points

We also are looking for fantastic OPINIONS left on other’s topics. Yep, you read that correctly…. you can even earn bonus points for leaving a thoughtful response to someone else’s question.

Are you ready to see some examples of posts we think knocked it out of the park?

Example 1:quality content

Example 2: topic

Example 3:
topic 2

We hope this helps when you are creating your next piece of content on the site or on the mobile app! We look forward to seeing what you create in the community.

See you soon on the site!
The Toluna Team


Tutorial: What are Gifties and how to use them

Dear Members,

Many of you do not seem to know about our Gifties program and how it works. Here is a short tutorial to help you understand it better.

o What are Gifties?
o How do Gifties work?
o Where can I find the members who have won Gifties?

Thanks for watching!
The Toluna Team

Toluna; A Beginners Webinar

Hello Members,

Toluna usually holds a live webinar every couple of months for our new members to show them the ins and outs of Toluna.com

We recently recorded our latest webinar so everyone can view this information at their own time and pace.

Please note, this was originally a live webinar. Since we have recorded this and are adding it to our blog, we will not be answering questions at the end of the webinar. If you have any further questions, please feel free to use the “contact” form at the bottom of Toluna.com and someone will be able to assist you.


Please see below some of the questions brought up during our previous webinar.

Are the contests the same on every site?

No, certain contests are for specific social media outlets or only for the Toluna site. Follow each of our accounts to enter all of the contests.

How do I clear my notifications?

Unfortunately, this is something we are still working on. We are aware of this issue and are working as quickly as possible to fix it.

What does one do when another Toluna member post a very rude remark to your content?

Please contact us at feedback.europe@toluna.com or the “Contact Us” form at the bottom of the page with the link to the content and the member’s username.

How long will it take to receive a check?

Once you request a check it can take up to 6-8 weeks to process. For faster payments, try our Paypal option.

Is there a minimum age to be a member?

Yes, 14 years old.🙂

Do you offer a referral program?

Yes, you can invite your friends to join Toluna by going to ” My Account” and under “Sharing Preferences” you can send them emails to join. You will earn 500 points for every friend who registers an account.

Is there an instruction manual or PDF available for constant reference?

You can view all of this information in our FAQ section or view our tutorials on our blog.

Is there a max amount of points we can earn per day?

No, there is no maximum amount of points you can earn per day. Please be aware that points do expire though. See question below.

Did you say that points can expire?

Yes, points expire one year, on the 28th day, after they are earned. For example: if you earn 1000 points August 10, 2016, they will expire on August 28, 2017.

Is there a way not to have me fill in a lot of information only to find out I’m “not the correct demographic?

This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions. Please know we appreciate your participation and that even when you don’t qualify, your participation helps contribute to the success of the study.

Are we allowed to change our profile name?

Yes, you can change your username only once after registration. Go to your account settings.

Can we still access our account if we are traveling?

You can still go into the community but since your IP address will be different then where you registered, it may bring up red flags in our system and not allow you to participate in surveys.

Will you have test products in Canada?

We are still working on this. Right now, we still don’t have a firm answer.

What do I do if I have technical problems?

Please email your account information, Survey ID, and any valid screen shots along with your issue to feedback.europe@toluna.com or the “Contact Us” form at the bottom of the page.

Tutorial – How to redeem & use rewards

Dear Members,

On Toluna, you can earn points by answering surveys, voting on polls and creating content (500-1000 points). Once you have amassed a sufficient amount of points you can exchange them for some cool rewards.

You are not sure how to redeem rewards? Please take a few minutes to watch this short tutorial where we will address the following:

1) Where do I find Toluna rewards
2) How do I redeem Toluna rewards?
3) How do I make sure that my rewards get correctly delivered to my address?
4) Once a reward is processed how do I use it?


Thanks for watching!
The Toluna Team

Tutorial – Tips to help you qualify for more surveys

Dear Members,

We would like to take a few minutes to give you more insight into how to qualify for more surveys.

Tips to help you qualify for more surveys

  • Where can I find Toluna surveys to give my opinion?
  • Why do you ask so many questions in the beginning of a survey?
  • Why do I sometimes not qualify?
  • How do I raise my chances of qualifying for more surveys


Video Tutorial – How does Toluna use the data we collect?

Dear members,

We would like to take a few minutes to give you more insight into our business model and how we generally use the data we collect.

• What is Toluna’s business?
• Who are Toluna’s clients? What do they want?
• Why does Toluna ask for personal information such as name and address?
• Why does Toluna ask so many questions in surveys?
• Why does Toluna keep asking the same questions in almost every survey?
• How does Toluna use the data we collect?
• What happens to my answers when I don’t qualify for a survey?

Toluna Webinar: Toluna.com | A Beginner’s Guide

Hello members,


Are you interested in joining the Toluna.com community? Perhaps you are already a member and want to learn more. This is the webinar for you! Join our Community Manager as she takes you through all the essentials; from signing up, to creating content, and even tips to earn more pointsEarn 1000 points just for attending!!

Title: Toluna.com | A Beginner’s Guide

Date: Wednesday January 20, 2016

Time: 02:00 – 02:45 pm EST (NYC time)

Space is limited.

Reserve your Webinar seat now at:

This webinar is designed for those members who are from the United States and Canada.

Toluna.com Essentials: 2014 Summary

The Toluna community offers our millions of members a chance to express their opinions. Over the past few months, we’ve gone over a ton of techniques and information for you to make the most out of your experience with Toluna. Here are the Essentials thus far:

09/03: How To Create A Poll

09/10: How To Create A Topic

09/17: How To Create A Thumb-it

09/24: How To Create A Battle

10/01: Notifications

10/08: Homepage

10/15: Rewards Center

10/29: Increase Your Followers

11/05: Ways to Earn More Points Part 1

11/12: Ways to Earn More Points Part 2

11/19: Ways to Earn More Points Part 3

12/03: Ways to Earn More Points Part 4

12/10: Gifties

12/17: Test Products

01/21: Sweepstakes

01/28: Mobile Apps

We’ve got a few more Toluna Essentials coming your way in 2015, so check back every Wednesday for new tips & Tricks!

Have questions or feedback for our Toluna Essentials Series? Leave a message on our wall.


Toluna Team

Toluna.com Essentials: Rewards Center

The Toluna community offers a platform for our millions of members to express their opinions. In our series of “Toluna Essentials” we’ll go over all the techniques you can use to get the most out of your experience with Toluna. Today, let’s go over the Toluna Rewards Center.


You can find the Rewards Center by clicking the “Explore” menu at the top of Toluna.com and on the drop down menu you will find Rewards Center. On the top right corner you will see how many points you have to spend and you can do this in a couple different ways. You can choose from our many options for Gift Cards including Amazon, Gap, Starbucks and more. Each section will expand to show you the many rewards we offer.


You’ll see that we conveniently show how many points each reward costs. Most rewards that you choose will show up within 24-72 hours on your rewards page with the exception of Amazon Canada, Barnes & Noble, Lowes, Gap Canada, and Sears which are delivered via email.   Also, at the top of the Rewards section, you will notice that we give you the option to view all of our rewards, or you can click to display only the options which you can afford with your current balance.


Sweepstakes*: As you know, when you do not qualify for a survey, you are automatically entered into our monthly cash sweepstakes.  But, you may not know that you can also redeem your points for additional entries into this sweepstakes for 500 points apiece – giving you an added edge for the monthly drawing.**

In addition to our cash sweepstakes, we also offer a quarterly sweepstakes open to most countries, and tickets are only available through the Rewards Center. This quarter we are giving away the new iPhone 6 Plus!  For this particular drawing, there will be 3 winners, and the member who purchases the most tickets is a guaranteed winner!

*Please note that the sweepstakes entries are currently not available for purchase in Canada.
**Monthly cash sweepstakes winners are chosen through a random drawing– see official rules

Gifties: Another option is to take a chance at winning one of our exclusive “Gifties”! Gifties are virtual gifts, which represent real products which you can send to yourself, or a friend.  You exchange a small amount of points for the virtual item, and at the same time play for a chance to win the real item. The winner is determined by a computer algorithm that chooses random winners. New Gifties are added every month, and you can find out about these via announcements on our blog.


Under the Gifties section you can see all the latest winners for both Gifties and our monthly sweepstakes. Feel free to click on their profiles and congratulate them from time to time.

Have questions or feedback for our Toluna Essentials Series? Leave a message on our wall.


Toluna Team