The Official Blog of Toluna USA and Canada

Dear Members,

The contact US link on the site is currently not functioning.
We apologize for the inconvenience. Your comments and experience with the site are important to us, we hope to have this issue resolved shortly.

The Toluna Team

Toluna congratulates the January winners of our new $4,500 monthly cash sweepstakes!

Grand Prize, $2,500: jwterry, Indiana, USA
1st Prize, $1,000: Randomwords, Ontario, Canada
2nd Prize, $500: anthony.gone, Alaska, USA
3rd Prize, $250: sirrich2, North Carolina, USA
3rd Prize, $250: szymanskibn, Ohio, USA

January marks the very first drawing of our new monthly sweepstakes featuring 5 cash prizes. One entry to the monthly sweepstakes is awarded for each survey you participate in, but don’t qualify. In the near future, you will also be able to redeem points for additional sweepstakes entries for more chances to win. Click here to view the sweepstakes rules.

We look forward to awarding 5 lucky members each month!

See you on the site,
The Toluna Team

Thanks to our members, Toluna is donating $10,000 to the Red Cross

We extend a heartfelt Thank You to our members who helped us reach our target donation for Haiti earthquake relief through survey participation, and to all who cast their vote on which charitable organization will receive our donation.   We will donate $10,000 to the Red Cross, to be designated for Haiti earthquake relief.

Thanks again to our Toluna community members for showing their support during this time of need.

Sincerely,

The Toluna Team

Dear Toluna Members,

We want to invite you to join us on Facebook. By becoming a fan of Toluna on Facebook you can help spread the word about Toluna and make the Toluna community an even better place share your thoughts, answer polls and take surveys. We’ve begun featuring content on the Facebook page daily, so check back often to see if your content has been featured.

The Toluna Team

Dear Toluna Members,

We want to let you know that the improved personal profile interest surveys are now functioning on the site. We know some of you experienced problems with your interest surveys while we were in the process of updating them, and we sincerely appreciate your patience. Filling out your interest surveys increases your opportunities to take surveys and earn points so don’t forget to fill them out.

The Toluna Team

Dear Members,

We hope you are getting a chance to interact with the new Toluna community and are excited to see more of you posting and creating your own opinions on the site.
We want you to know that over the next two days the site will be undergoing some maintenance to update a number of sections of the site and resolve some of the residual technical problems some of you have experienced. In particular you may experience some problems accessing your profile interest surveys throughout the next few days.

This is a temporary result of the site maintenance and should be resolved shortly.
We’re working hard to make sure that your experience with Toluna is enjoyable and trouble free, and sincerely appreciate your ongoing patience while we improve the site and your Toluna experience.

The Toluna Team

Take a survey to help us reach our goal, and tell us where you want the money to go!

The Toluna team has pledged to contribute to Haiti earthquake relief efforts, and starting Monday, January 25, will donate 20 cents for each survey response, until we reach a total of $10,000, to the organization our members choose.   This means that when you take a survey, your participation will contribute to helping survivors of the Haiti earthquakes, whether or not you qualify for the study.  Take a survey and help Toluna help the citizens of Haiti during this time of loss and healing.

In addition, cast your vote to tell us where you think the money should go!  The poll will open on Monday, January 25, and close on Thursday, January 28.  Help Toluna help the citizens of Haiti during this time of loss and healing.

Our thoughts are with our Toluna community members, Haiti citizens, and all who are affected by the devastating earthquakes.

Sincerely,

The Toluna Team

Haiti relief contribution details: Toluna will donate 20 cents for each survey response received beginning Monday, January 25, through February 25, until we reach a total donation of up to $10,000.  Donation will be comprised of up to $5,000 for North American survey responses, and up to €5,000 for European survey responses.  Toluna will donate the funds to one charity selected by Toluna North America and Europe members in the Haiti earthquake poll that opens on January 25, 2010 and closes on January 28, 2010.  Toluna is not responsible for votes cast but not received, regardless of cause.   A survey response occurs when a member attempts to complete a survey and completes the entire survey, or completes the initial questions, and does not qualify for whatever reason, including instances in which quota has been filled.  Toluna is making this contribution as a goodwill gesture only, and is not making an endorsement of any particular charitable organization.

Here at Toluna, we are excited that so many of our panelists have taken advantage of our new VIP Gift reward option!  This feature truly does give you the power to choose the reward you really want, from gift cards to your favorite stores and restaurants, to great items for your home and family.

Recently we have changed the way that you receive your VIP Gift Vouchers, and as many of you have already noticed, you will no longer receive an email with your authorization code and link to the VIP Gift site.  Starting Monday, January 25th, whenever you redeem your points for a VIP Gift Voucher, within 72 hours- barring any unforeseen delays- you will need to go back to the Vouchers and Payments page in your Toluna account, where the authorization code, details regarding the transaction, and the link to the VIP Gift site will be posted.

If you have any questions or concerns regarding this change to how your VIP Gift vouchers are processed and delivered to you, please feel free to contact us as TolunaRewards@Toluna.com.

See you on the site,

The Toluna Team

Toluna is excited to welcome so many new panelists to the Toluna community; we hope you enjoy posing your opinions and polls to an even greater range of people. We are receiving an unusually high number of help desk requests as a result of the merger of Greenfield and Toluna. Due to this increase, it may take longer for you to receive a response from the Help Desk than normal. Our Help Desk team is working hard to answer all of your questions and ensure that your experience with Toluna is friendly and rewarding. We want to assure you, our panelists, that you will receive a response. In the meantime we encourage you to take a look at the FAQ and tutorial and continue to check the Toluna blog for updates about the Toluna site.

See you on the site,

The Toluna Team