Welcome Greenfield members to the Toluna USA Official Blog!

January 18, 2010 by toluna

Welcome Greenfield members!

Toluna.com has replaced the Greenfield Online website. Your membership information and reward points have automatically been transferred to Toluna. There’s no need to wait for an invitation to give your opinion!  Log in using your personal Greenfield Online username and password, and tell the world what you think!

What can Toluna members do on the site?

  • Take Surveys! While we’ve made many major changes to the site, surveys are still a major part of Toluna; you can expect to receive your first email invitation shortly.
  • Create polls: polls are closed questions with a predetermined number of possible answers; polls can have a single or multiple choice answers. Click here to create a poll now!
  • Create opinion topics: opinion topics are open questions; members can voice their opinion in free text form. Click here to create an opinion topic!

You can embed videos from YouTube or images from any source into your polls and opinion topics- and since Toluna’s community revolves around our members’ polls, opinion topics and opinions, you can create as many as you’d like- there are no limits!

  • Voice your opinion: opinions are written by members in response to an opinion topic; each member can leave one opinion on each topic.

Getting to know Toluna

In order to help you get to know the new site, there are several online resources you can use:

  1. The Toluna Tutorial offers comprehensive explanations on how to use the site as well as many useful tips; it is highly recommended that you take the time to review it before using the site.
  2. The FAQ is a great source of info; it contains answers to common questions raised by Toluna members.
  3. The Blog is the best way to keep up with all of the recent Toluna news and announcements; you can access it at any time using the link at the bottom of the site’s pages, or you can use the News links on the bottom of the Home Page, or you can subscribe to our RSS feed.
  4. Our Privacy Policy and the site’s Terms & Conditions provide all the legal information you’ll need, and can be viewed at any time using the link at the bottom of the site’s pages.
  5. Contacting Toluna: if you are not able to find the information you are looking for in any of these resources you can contact Toluna by clicking here.

What should I do first?

There are several activities we recommend you start with:

  1. Personal interest surveys (formerly known as Profiles): in these short surveys we ask that you provide some additional information about yourself; this information allows us to better customize the content on the site, and it increases  your chances to be invited to surveys for which you qualify. Each personal interest survey is rewarded with 300 Toluna Points, and upon completion of all surveys you will receive a onetime bonus of 2000 points! Click here to access your personal interest surveys now, or access them at any time by using the “You” section of the navigation bar.
  2. Profile and account settings: update your profile pic, personal information and your account settings by clicking here; you can access these settings from the “You” section of the navigation bar at any time.
  3. Searching and browsing content on the site: Your interest surveys are done, your profile is ready…time to answer some polls and post some opinions! There are several ways for you to find interesting polls and opinion topics on Toluna:
  • Using the Explore item in the navigation bar you can easily access recently created or popular polls and topics.
  • You can also use Explore to browse content by categories; click here to view the category list.
  • You can use the search window located in the upper right corner of the page.
  • While browsing for content you will also notice the tag cloud, located under the search window; click on any tag to view all of the relevant polls and topics.

How can I earn Toluna Points and what can I do with them?

Toluna Points are a form of virtual currency used to reward Toluna Members for various actions and activities. These points can later be redeemed as a check, reward voucher or prize draw tickets. Click here to check your points balance (your previous Your2Cents balance has been automatically imported to Toluna), or click here to redeem your points.

There are many different ways for you to earn points on Toluna:

  • Content popularity bonuses are awarded to members who creat polls and opinion topics that generate a high response; for a detailed explanation please refer to the Social Rewards section of the Toluna Tutorial.
  • Level ascension bonuses: each Toluna member is assigned a level which reflects their content’s popularity as measured by other members of the Toluna Community (your level can be seen on the Home Page dashboard). For a detailed explanation please refer to the Social Rewards section of the Toluna Tutorial.
  • Writing opinions (must be 80 words or longer, points are awarded on a monthly basis after all opinions are reviewed)
  • Participating in online surveys

How many points will I earn for each action?

  • Content popularity / level ascension bonuses: please refer to the Toluna Tutorial for details. Please note that content popularity bonuses are limited to 15,000 points per month.
  • Write an opinion: 100 points (must be over 80 words, limited to 5,000 points per month).
  • Sponsored Polls: 15 – 150 Points, depending on the number of questions
  • Personal interest surveys: 300 points per survey. A onetime bonus of 2,000 point bonus will be awarded upon completion of all questionnaires.
  • Online surveys: 3,000 – 15,000 points or more (depending on the survey’s length)
  • Invite a friend: 500 points (awarded if invited friend completes advanced registration)

Some additional recommended reading for new members:

  1. Changing your username
  2. Netiquette
  3. Sharing your content with members of other social networks
  4. Related content
  5. Your activity stream
  6. Following and messaging Toluna members

As you can see, there’s a lot to do and discover on Toluna; we hope you’ll enjoy the site and look forward to hearing your thoughts, comments and requests!

See you on the site,

Avner & The Toluna Team

Toluna to donate 20 cents per survey response to Haiti earthquake relief

January 24, 2010 by toluna

Take a survey to help us reach our goal, and tell us where you want the money to go!

The Toluna team has pledged to contribute to Haiti earthquake relief efforts, and starting Monday, January 25, will donate 20 cents for each survey response, until we reach a total of $10,000, to the organization our members choose.   This means that when you take a survey, your participation will contribute to helping survivors of the Haiti earthquakes, whether or not you qualify for the study.  Take a survey and help Toluna help the citizens of Haiti during this time of loss and healing.

In addition, cast your vote to tell us where you think the money should go!  The poll will open on Monday, January 25, and close on Thursday, January 28.  Help Toluna help the citizens of Haiti during this time of loss and healing.

Our thoughts are with our Toluna community members, Haiti citizens, and all who are affected by the devastating earthquakes.

Sincerely,

The Toluna Team

Haiti relief contribution details: Toluna will donate 20 cents for each survey response received beginning Monday, January 25, through February 25, until we reach a total donation of up to $10,000.  Donation will be comprised of up to $5,000 for North American survey responses, and up to €5,000 for European survey responses.  Toluna will donate the funds to one charity selected by Toluna North America and Europe members in the Haiti earthquake poll that opens on January 25, 2010 and closes on January 28, 2010.  Toluna is not responsible for votes cast but not received, regardless of cause.   A survey response occurs when a member attempts to complete a survey and completes the entire survey, or completes the initial questions, and does not qualify for whatever reason, including instances in which quota has been filled.  Toluna is making this contribution as a goodwill gesture only, and is not making an endorsement of any particular charitable organization.

Changes to VIP Gift Voucher Redemptions

January 21, 2010 by toluna

Here at Toluna, we are excited that so many of our panelists have taken advantage of our new VIP Gift reward option!  This feature truly does give you the power to choose the reward you really want, from gift cards to your favorite stores and restaurants, to great items for your home and family.

Recently we have changed the way that you receive your VIP Gift Vouchers, and as many of you have already noticed, you will no longer receive an email with your authorization code and link to the VIP Gift site.  Starting Monday, January 25th, whenever you redeem your points for a VIP Gift Voucher, within 72 hours- barring any unforeseen delays- you will need to go back to the Vouchers and Payments page in your Toluna account, where the authorization code, details regarding the transaction, and the link to the VIP Gift site will be posted.

If you have any questions or concerns regarding this change to how your VIP Gift vouchers are processed and delivered to you, please feel free to contact us as TolunaRewards@Toluna.com.

See you on the site,

The Toluna Team

Temporary Delay in Help Desk Response

January 13, 2010 by toluna

Toluna is excited to welcome so many new panelists to the Toluna community; we hope you enjoy posing your opinions and polls to an even greater range of people. We are receiving an unusually high number of help desk requests as a result of the merger of Greenfield and Toluna. Due to this increase, it may take longer for you to receive a response from the Help Desk than normal. Our Help Desk team is working hard to answer all of your questions and ensure that your experience with Toluna is friendly and rewarding. We want to assure you, our panelists, that you will receive a response. In the meantime we encourage you to take a look at the FAQ and tutorial and continue to check the Toluna blog for updates about the Toluna site.

See you on the site,

The Toluna Team

Don’t miss any survey opportunities! Two ways to check for surveys

January 11, 2010 by toluna
  1. To make sure you don’t miss any survey opportunities, please add SurveySupport@Toluna.com to your email safe sender list, or contact list.  For example, to do this for a Yahoo email account, log in to your account, select Contacts, then select Add Contact, then enter SurveySupport@Toluna.com in the Email field.
  2. As an alternative to email, you can log in to your account and see what surveys are available to you.  Once you are logged in to your Toluna account, select You; then Your Account; then select My Surveys from the menu on the left.

See you on the site,

The Toluna Team

Please pardon our dust: we’re working to resolve member issues

January 9, 2010 by toluna

We are really excited about the coming together of the Toluna and Greenfield Online communities!

As we are upgrading our systems in preparation for the merge of these two communities, we do have a few issues that we are working to resolve as quickly as possible.

We ask for your patience and to please know that we are aware of these inconveniences to our members.

Trouble with interest surveys

A few members have experienced difficulty accessing the interest surveys; please know we are looking into these issues and will get them fixed.

Survey limit

We are aware that some users are receiving a message that they have exceeded their survey limit.

This message is an error and we expect to have this issue fixed soon.

A few features temporarily unavailable

The option to redeem points for sweepstakes entries will be restored soon.

Any existing, unused balance of bonus dollars earned by former Your2Cents members is temporarily unavailable while we upgrade our systems.

Please know that these will be restored.

We apologize for these inconveniences and thank you for bearing with us as we build a foundation for better things to come!

See you on the site,

The Toluna Team

Some of Toluna USA and Canada’s most interesting and popular topics of 2009

January 7, 2010 by toluna

2009 is behind us- and what a year it was! In just a few months Toluna USA has grown into a thriving, exciting online community with many interesting polls and opinion topics to participate in, ranging from heated discussions about current events all the way to personal experiences and amusing anecdotes.

Here are some of the interesting and popular opinion topics that caught our attention over the past year:

We encourage you to check out these opinion topics and the opinions already posted by other members of the Toluna community and as always, you are more than welcome to add your own!

See you on the site,

The Toluna Team

Toluna now available in Spanish and French!

January 5, 2010 by toluna

We are happy to announce the launch of Toluna USA in Spanish and Toluna Canada in French!

You can navigate freely between the sites by clicking the flags on the bottom of the page; if you’re already registered on the English sites you can now create and browse content in French (for Canadian members) and Spanish (For American members) and continue to earn points for your content and your participation in sponsored polls!

See you on the site,

The Toluna Team

The Toluna and Greenfield Online Communities Are Coming Together!

December 31, 2009 by toluna

We’re excited to announce that the Toluna and Greenfield Online communities will be coming together as one community under the Toluna name in the coming weeks!

For Toluna members, our site features will not change, except that we will be rolling out with some exciting changes to our rewards program, including the availability of PayPal!  Please see our previous blog posts about reward program changes for US members here and for Canadian members here.  These changes are scheduled to take effect on January 5.

For Toluna members who are also members of Greenfield Online, or Greenfield Online members who may happen to be visiting the Toluna site, please visit the Greenfield Online community blog here for the latest news on the joining of the Greenfield Online community with the Toluna community.

Toluna members, get ready to welcome Greenfield Online members to the Toluna community in the coming weeks!

Happy New Year to All,

The Toluna Team

Texting more dangerous than talking while driving

December 23, 2009 by toluna

How many drivers admit to texting while driving?

A recent study conducted in the United States shows that texting while driving can have an even deadlier effect that talking while driving, and a survey conducted by Toluna shows that a surprisingly high percentage of drivers admit to texting while driving.

Want to read more? Click here for the full article and the Toluna survey results!

See you on the site,

The Toluna Team